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Attention Pilates Patients – All classes are now online.

We’ve now made the decision to cease holding any of our Pilates Classes in the clinic due to COVID 19.

Although we are classified as medical and are therefore exempt from some of the restrictions, we felt that because we have the technology available to be able to deliver the classes online, then that’s what we should do. All Clinical Physiotherapy classes are now Lifestyle Pilates and will run for 60mins.

ONLINE PILATES FAQ’S

Will the Timetable be the same?
The timetable for the classes will alter depending on demand. We may need to merge some classes OR we might have to add classes. VIEW ONLINE CLASS TIMETABLE

My Usual Class is not there, what do I do?
If your class is not listed and there’s no class time nearby, we will be in touch.

What Do I need to do now?
You need to either email us on info@sphc.net.au to let us know either way whether you’ll be joining us online or not.
Alternatively, you can BOOK INTO YOUR CLASS ONLINE . Book into your normal (or close to normal) time slot, and we’ll do the rest.
You will receive an email in the 24hrs before your class with information on how to “join” your class.

How much does it cost?
For our 60 minute classes, which includes our Pregnancy Class, the prices are $16 casual or $150 for a block of 10 sessions.
For our Mums N Bubs and our Stretch Class – its $13 casual & $120 block of 10.
For our Teens Pilates Class it’s only $5 / class (casual only)

I have a block already – can I use it for online?
Yes. If you already have a block, whether it be for clinical OR lifestyle we will roll over what you have remaining into your Online Block.

I do Clinical Physiotherapy – can I claim the classes on my Private Health Insurance?
Unfortunately, you are unable to claim the online classes through your health funds, which is one of the reasons we have reduced the cost of the classes. For those who were doing Clinical Physiotherapy Classes, we can send you a receipt of the classes completed to date in the clinic for you to claim those ones back. Please email us on info@sphc.net.au if you would like us to get your receipt to you ASAP.
If you still wish to use your Private Health Insurance, we recommend coming into the clinic for one-on-one Reformer Sessions.

What platform is being used?
We are using Zoom to do the Online Classes. You will need to download the App onto your device, you do not need to create an account. You will be send an email in the 24 hours before the class with the link & password to enter the class.

How do we pay?
Our preferred method is credit card over the phone before the class starts. Buying a block is obviously also preferred. We can arrange other methods of payment. Again email info@sphc.net.au if you would rather not pay using credit card over the phone.

What about the cancellation policy?
This remains the same. If you have a block and you won’t be joining us, we still require 24hrs notice.

What about equipment?
At the moment, our instructors are doing classes that require no equipment so patients can join in regardless. Down the track, if at home all participants can have some theraband and a spikey ball as a minimum. We do have equipment for sale here and if you live nearby, we can deliver it to you. We have our SPHC Bag of Bands for $25 (usually $31) which includes 1 Green band loop, 1 length of Red Theraband, 1 length of Blue Theraband, and we also have Swiss balls, Foam Rollers, Spikey Massage Balls and Slide Discs available.

Will the instructor be tailoring the exercises specifically for me?
This will be very tricky online. Our instructor will give different options & levels for each exercise and you will be required to gauge your own ability and pick the level that best suits you. In some instances, we will give specific instructions to certain participants and we may also be able to give feedback if we can see you’re really struggling.

What about one on one OR Reformer sessions?
We can still do one-on-one classes and we can still do one-on-one Reformer sessions and patients can still come into the clinic and use the Reformer independently once cleared by their physiotherapist. We are thoroughly cleaning any equipment used in the clinic, including the reformer, after each patient. One on One sessions are still eligible for Private Health Fund Rebates.

I haven’t been to classes in a while, can I join online??
You sure can! Best to JUMP ONLINE TO BOOK. your preferred class and we’ll be in touch!!

We look forward to seeing you online soon!