FREQUENTLY ASKED QUESTIONS
Feel free to contact us if you require any further information or have a new enquiry.
Cash/Cheque/Credit Card/Eftpos accepted. Hicaps for on the spot rebates from health funds.
Health Fund Rebates
All our therapists are registered for Health Fund rebates on Physiotherapy, Massage, Acupuncture, Clinical Physiotherapy Classes and Aquatic Physiotherapy. We are preferred providers in Sandgate for Medibank Private and BUPA Members. When you choose our clinic your out of pocket expenses are considerably reduced – guaranteed!
You only require a referral from your Doctor for services provided under Workcover, Department of Veterans Affairs and Medicare. Co-Payments may apply with Medicare referrals for certain therapists.
Pension & Health Care Card Concession
We provide a fee concession to holders of Centrelink Pension and Health Care Card Holders for Physio, Essential Massage and Acupuncture.
Gift Vouchers for any occasion are available for Massage treatments and Lifestyle Pilates Classes. Phone orders are welcome with credit card and posted at no charge.
Maximise your treatment by arriving for your appointment on time, 10 minutes early for paperwork if you’re a new client. Sit down, relax, and let us take care of you, we’ll get you a drink and we always have the latest magazines. Sorry we can’t make up the time if you’re late.
Please do the right thing and give us a call in advance if you can’t make your appointment. Massage treatment over 60 minutes require 3 hours notice of cancellation. You will be billed at 50% of the fee if you fail to attend. Gift vouchers will be forfeited if you fail to attend your appointment.
Send us a Message
Complete the contact form and our friendly and helpful staff will get back to you!